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Let us know how things work out, we'll be keeping an eye out for your reply. Let us know if this makes any difference for you. This install is more thorough than the normal one and ensures that no previously cached data will cause interference with the new installation of your app. We understand that you've already tried to reinstall the app and that's a great first approach! However, it might be a good idea to repeat this process, but this time to follow the steps given here. Spotify is available for multiple platforms including Windows, OS X and Linux as well as iPhone, iPad, Android, Blackberry and Windows Phone. You can send us a link to a video or attach it using the Insert Video option in the post editor. To get a better picture at the situation, a screenshot or a short screen recording would be really helpful for us. Could you share with us what is the current version of the mobile Spotify app that you're having and what do you exactly mean by that the "What's New" feature is not working? Is it not showing at all for you, or there is something else with it that behaves unexpected on your mobile device.